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On-Demand Service

Rides when riders need them. Not on a schedule.

On-demand shuttle service dispatches electric vehicles to riders in real time. No fixed schedules, no empty buses.

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Benefits

Built for how riders actually move

Rider-First Experience

Riders set their pickup and dropoff and the nearest available vehicle is dispatched to them. No hunting for a stop, no guessing when the next bus comes.

Efficient by Design

Smart routing groups riders heading in the same direction into the same vehicle. More rides per driver hour, lower cost per trip, fewer vehicles needed.

Scales with Demand

Add vehicles during peak hours, remove them when ridership drops. On-demand programs flex with seasonal demand, event spikes, and late-night service windows.

Full Operational Data

Wait times, ride times, completion rates, rider ratings, and demand heatmaps — all flowing into the dashboard automatically. Every shift is documented without a paper log.

How It Works

From request to pickup in minutes

01

Rider opens the app

Set a pickup location and dropoff destination. See available vehicles and estimated wait time before confirming.

02

Nearest vehicle dispatched

The system assigns the closest available driver and routes them to the pickup point automatically.

03

Real-time tracking

Riders track the shuttle on a live map as it approaches. No calling to check — the app shows exactly where the vehicle is.

04

Rate and repeat

After dropoff, riders rate the experience. Ratings and ride data flow directly into the operations dashboard.

Use Cases

Where on-demand works best

On-demand is the right service model when fixed routes leave riders waiting at empty stops. These are the programs where it performs best.

Universities

Late-night safe ride

University and college campuses where students need rides during evening and overnight hours. On-demand eliminates the inefficiency of running empty buses on a fixed loop.

Hotels & Resorts

Guest shuttles

Hotel and resort programs where guests want rides on their schedule, not a shuttle schedule. Ride requests from the app — or through the front desk — dispatched in real time.

Communities

Low-density areas

Planned communities and HOAs where residents are spread across large areas. On-demand is far more efficient than fixed routes when stops are far apart.

Events

Event overflow

Game days, concerts, and large events where demand spikes unpredictably. On-demand handles surge capacity better than fixed routes when riders are arriving from everywhere.

First & Last Mile

First/last mile connections

Shuttles connecting transit stops, parking lots, or airport terminals to final destinations. On-demand means riders get picked up when they arrive, not when the next shuttle departs.

Operations

We handle everything

Turnkey service from day one

No experience with on-demand transit? No problem. Slidr designs and operates the entire program. One contract covers electric vehicles, trained drivers, rider technology, dispatch infrastructure, insurance, and daily operations.

Turnkey service from day one
Platform

Custom technology. Your brand.

Request a ride in seconds.

Riders set their pickup and dropoff, see the nearest available vehicle, and track it in real time. Wait time estimates before requesting, in-app tracking while en route, and a post-ride rating flow.

Request a ride in seconds.
Insights

Reporting and oversight tools

Reporting tools dashboard showing key performance indicators

Reporting Tools

View key performance indicators for your entire program — ride volume, wait times, completion rates, and rider ratings. Filter by service line, date range, or individual driver.

Management tools with color-coded driver shift overview

Management Tools

Color-coded overview of each driver shift makes performance easy to track. Playback any ride to verify on-time arrivals and correct routing.

Launch

Up and running in days, not months

Implementation timeline showing rapid launch process

Slidr handles service design, vehicle procurement, app configuration, and driver training. Most programs are live within days of contract signing.

Proof

On-demand in the real world

UniversityActive

FSU Safe Ride

Florida State University · Tallahassee, FL

Late-night safe ride program serving 40,000+ students with free electric shuttle rides during evening and overnight hours across campus and surrounding areas.

Safe Ride100% ElectricOn-demand
HospitalityActive

Cove Inn

Naples, FL

Complimentary electric guest shuttle serving Cove Inn on Naples Bay with rides to 5th Avenue, Tin City, and surrounding dining and shopping destinations. The shuttle has become a signature part of the guest experience, consistently mentioned in five-star reviews.

5-star guest reviewsCustom appZero guest complaints
Read Case Study
Frequently Asked Questions

On-demand shuttle FAQ

What is on-demand shuttle service?
On-demand shuttle service lets riders request rides through an app instead of following a fixed schedule. When a rider opens the app, sets a pickup and dropoff, and submits a request, the system dispatches the nearest available vehicle to them in real time.
How is on-demand different from a fixed route shuttle?
A fixed route shuttle runs on a predetermined path and schedule regardless of where riders are. On-demand dispatches directly to where riders request pickup, reducing wait times and eliminating empty runs to stops with no riders.
How long is the wait time for an on-demand shuttle?
In active programs, most riders are picked up in under 10 minutes. Wait times depend on fleet size and request volume. Slidr right-sizes the fleet for each program so that wait times stay within the expected window.
Can on-demand and fixed route be combined?
Yes. Many Slidr programs run a hybrid model — fixed routes for high-traffic corridors and on-demand for lower-density areas or late-night hours. The same platform handles both service types.
Do riders need a smartphone to use on-demand service?
The primary request method is the app, but Slidr also supports phone-in requests. Staff can enter rides on behalf of riders through the dashboard, and the system assigns and dispatches the same way.

Bring Slidr to your property.

Book a 15-minute discovery call. We will learn about your location, design a program, and show you exactly what it costs.

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