Conduct
Treat the driver and anyone else in the vehicle with respect. Threatening, unsafe, or illegal behavior can end the ride. If you are in danger, call 911, then email info@rideslidr.com.
Slidr is preparing an on-demand guest car service for Hyatt House Naples/5th Avenue at 1345 5th Avenue South. Hours and the fare are not set. A Volkswagen ID. Buzz is planned. The target launch is December 1, 2026.
How do Hyatt House guests request a ride?
Hyatt House Naples guests can ask the front desk or download Cove Inn by Slidr from the App Store and scan the QR code on this page. Hours and the fare are not published, and rides are not open. The guest car is planned for the hotel at 1345 5th Avenue South, with a target launch of December 1, 2026.
App
Download Cove Inn by Slidr on the App Store. Hours are still not set, so check this page before you request a ride. You can also ask the front desk or email info@rideslidr.com.
App StoreQR code
Scan to download the app.Phone or desk
No ride-booking phone number is published for this program. Ask the hotel front desk, or email info@rideslidr.com.
info@rideslidr.comHow does a guest ride request look in the app?
The App Store app is Cove Inn by Slidr. These screens show welcome, where to go, and a trip on the map. Hours for Hyatt House Naples are still not set.
Where do rides start?
Rides are planned to start at Hyatt House Naples, 1345 5th Avenue South. The map shows the Naples zone in blue, and the pin marks the Hyatt House Naples hub. A destination list will be posted on this page before the first ride.
How do I request a Hyatt House Naples guest car?
Ask the Hyatt House front desk, or download Cove Inn by Slidr from the App Store. Hours and the fare are not published yet, so this page does not list destinations. A driver will meet you at the hotel once rides are open. The target launch is December 1, 2026.
1
Ask the front desk, or open the app when it is live
Download Cove Inn by Slidr from the App Store, or ask the front desk. Email info@rideslidr.com if you are planning a stay around the target launch.
2
Set your pickup and destination
You will choose where you are going once the service area is published. Until then, this page does not list destinations.
3
Meet the car and ride
A professional driver meets you at the hotel pickup. The app, when it is published, is where you will follow the car.
Who can ride, and what are the hours and fare?
Hours for Hyatt House Naples are not set, and the fare is not published. Do not assume the ride is free. A Volkswagen ID. Buzz is planned and is not in guest service yet. Registered guests of the hotel are who the service is being prepared for.
Hours
Not set. Hours will be posted on this page before the first ride. The target launch is December 1, 2026. There is no live open/closed badge until hours exist.
Fare
Not published. This page will show the fare before the first ride. Do not assume it is free.
How you pay
Not published. Payment instructions will be added with the fare. Gratuity is appreciated for great service.
Who can ride
Guests of Hyatt House Naples/5th Avenue. The hotel will confirm eligibility before the first ride.
Accessibility
Email info@rideslidr.com before you ride if you use a wheelchair or need extra time to board. Slidr will confirm what the vehicle can accommodate. A wheelchair-accessible vehicle is not promised here.
Frequently asked questions
Riding, booking, payment, access, and what to do when something goes wrong.
The service
Is there a guest car at Hyatt House Naples?
Slidr is preparing an on-demand guest car service for guests of Hyatt House Naples/5th Avenue. It is not open yet. Hours and the fare will be posted on this page before the first ride.
What are the hours?
Hours are not set. They will be published here before launch. The target launch is December 1, 2026.
How much does it cost?
The fare is not published. Do not assume the ride is free or paid. This page will show the fare before the first ride.
Where does it go?
Rides are planned to start at the hotel, 1345 5th Avenue South, Naples. The map shows the Naples zone in blue, with the Hyatt House Naples hub marked. A destination list will be posted before the first ride.
Is this a fixed route?
No. It is an on-demand guest car service. You request a ride when you need one, once the service is open. There is no timetable to catch.
When does it open?
The target launch is December 1, 2026. That date can move. This page will say when rides are actually open.
What vehicle will I ride in?
A Volkswagen ID. Buzz is planned. It is not in guest service yet.
Booking
How do I request a ride?
Ask the Hyatt House front desk, or download Cove Inn by Slidr from the App Store. Hours are not set yet. Email info@rideslidr.com if you need help.
Can I book without a smartphone?
Ask the front desk. No ride-booking phone number is published yet. You can also email info@rideslidr.com.
How do I know where to meet the driver?
The front desk or the app will name the pickup at the hotel once rides are open. Until launch, there is no pickup point to wait at.
Can I change my destination?
When the app is live, cancel before you board and request again if your plans change. Destination rules will be listed with the service area.
Why can’t I request a ride?
The service is not open yet, so the app cannot book a ride. Check this page for hours after the target launch of December 1, 2026.
How do I cancel?
When booking is open, cancel in the app or tell the front desk as soon as you know you do not need the ride. This page does not list a cancellation fee.
Can I bring someone with me?
The service is for guests of the hotel. Ask the front desk if everyone in your party can ride. This page does not publish a guest limit.
Payment and account
How do I pay?
The fare is not published. Do not assume the ride is free or paid. This page will say how payment works before the first ride.
Do I tip the driver?
Gratuity is appreciated for great service. A required tip is not listed here.
How do I update my account or delete it?
When the app is available, use the profile tools in the app. You can also email info@rideslidr.com.
How do I report a problem?
Email info@rideslidr.com with the date, the hotel, and what happened. You can also tell the front desk.
Access and belongings
Can I request a wheelchair accessible vehicle?
Email info@rideslidr.com before launch and say what you need. Slidr will tell you what the vehicle can accommodate. This page does not promise a wheelchair-accessible vehicle.
Can I bring a service animal?
Yes. Service animals ride with you. Email info@rideslidr.com if you need to plan that before you arrive.
What if I leave something in the vehicle?
Tell the front desk and email info@rideslidr.com with the trip time and pickup so Slidr support can help.
Rider policies
These are the rider rules for this Slidr program. This page does not list fees that have not been published. Questions go to info@rideslidr.com.
Smoking, vaping, and alcohol
Smoking and vaping are not allowed in the vehicle. Do not drink alcohol in the vehicle.
Food and drinks
A covered drink is fine. Skip food that will spill. The driver can ask you to finish it before you board.
Service animals
Service animals ride with you. If something goes wrong on a trip with a service animal, email info@rideslidr.com with the time and pickup.
Children
Children ride with a parent or guardian. Slidr does not provide car seats. Bring a child restraint if the child needs one.
Bags
Bring what you can carry on in one trip and keep it with you. If you are unsure it will fit, email info@rideslidr.com before you request the ride.
Cancellation
Cancel in the app, or tell the front desk, as soon as you know you do not need the ride. This page does not list a cancellation fee.
Accessibility
Email info@rideslidr.com before you ride if you use a wheelchair, a mobility device, or need extra time to board. Name the program. Slidr will tell you what the vehicle can accommodate. This page does not promise a wheelchair-accessible vehicle unless that has been confirmed for your trip.
Questions or concerns?
Slidr operates this guest car service and handles rider support. Email us. The hotel front desk can also take a question.